Artificial Intelligence and Machine Learning Solutions offer a wide range of options for many industries to optimize and automate processes, save costs and make fewer human errors possible. The food and beverage industry is not an exception where it can be used in restaurants, bars, and cafes as well as in food production. Food Processing and Handling (FP&H) has caught the attention of these technologies to help solve different problems and implement regulations in the food industry.

In the coming paragraphs, we will see the different processes that can be automated by AI and how AI can be implemented in these for improvement:

Supply chain optimization

As long as food manufacturers are concerned with more stringent food safety regulations, they need to be more transparent about the food supply chain path. Here AI helps to control every stage of this cycle in food manufacturing: it makes predictions about cost and stock management and monitors the path of products from where they are produced and, ultimately, to where customers get it, ensuring transparency. One such solution is implemented by Symphony Retail AI that can estimate the demands for transportation, pricing, and inventory to control the quantity of produced food.

Clean cooking environment

These days, a lot of emphasis is put upon the cleanliness of workers and cooking places in restaurants. AI certainly has a lot to offer it in this sector too. Clean-in-place (CIP) systems are designed to wash equipment in set time periods. A self-cleaning unit limits human intervention, which ultimately limits the chances of foodborne microbes being cross-contaminated. The Self-Optimizing CIP (SOCIP) was designed to be configured based on organizational use for dynamic cleaning schedules. 

Better Customer Experience

There are several food service space applications that can help predict visitor traffic in different seasons and events, food orders and relevant inventory needs to predict the number of orders in a given time period. Those technologies and solutions collect previous data in order to involve consumers more by analyzing their ordering patterns and preferences.

AI is also being used by many apps to recommend the best restaurants based on the location, taste, and previous choices of the user. AI agents are also being used to notify customers of any sales and events in their favourite restaurants through their most popular platforms such as Twitter or Instagram.

Business strategy and planning

In the digital world, e-commerce is becoming more popular, making it necessary to promote your products on the Internet. Automated customer service and segmentation of customers can significantly increase the accuracy and effectiveness of administrative functions such as reporting, placing orders, dispatching crews, formulating new tasks, and so on. Predictive maintenance and remote monitoring of your cooking machines identify factors affecting the quality of manufacturing.

 

These are just a few of the examples in which the food industry is benefitting using AI and machine learning. Businesses can implement intelligent algorithms to improve their quality of food and services which in turn will mean much healthy meals for the customers. Thus the whole society can benefit from the use of AI in the food industry.