It has been said countless times and will be said many times more, Artificial Intelligence is changing the way we live our lives and it surely is set to change the world’s perception of us humans. AI funding projections are expected to reach $46 billion by 2020. This level of investment is being done only on narrow AI or weak AI for now which can be defined as the AI built to successfully perform one and only task. While the end goal of scientists is general AI or AGI which will outperform humans in all cognitive tasks simultaneously. Think about the kind of revolution that will bring.
While AI is beneficial in all walks of life, businesses have the real advantages to gain from AI. They can improve marketing, gather customers, improve sales, in short, achieve all of their goals much faster and easier with AI than without. For more than 20 years, Amazon has been working in the AI sector, leveraging its efforts to improve its supply chain, forecasting, and planning capacity. They provide many open-source resources through Amazon’s web services (AWS), which can facilitate your AI efforts. Below we discuss the three most valuable services that you can start using today to improve the future of your business.
Connecting with customers and engaging them through a proper conversational channel is the biggest aim of any organization today. Whether its a chatbot on your website or a talking software in your customer service centre, AI can help you improve customer involvement and motivation. Amazon Lex is the “conversational interface for your applications powered by the same deep learning technologies as Alexa.” With Lex, you can build a fully functional conversational system for your company.
Not only can Lex respond and sound like a human, but the data collected during each phone call will also be used to learn over time. Companies like Disney and Google use similar life-like systems where you may not be able to realize you’re not talking to a human. With Lex, more companies are able to build customer service and support systems. It consists of built-in integration with AWS, so you can take full advantage of Amazon security, storage, and computation services too. It also automatically scales as your data and business expand.
For development companies, managing and refactoring code can be more costly than writing it. Amazon provides an intelligent solution to this problem – CodeGuru. Amazon describes it as: “Amazon CodeGuru is a machine learning service for automated code reviews and application performance recommendations. It helps you find the most expensive lines of code that hurt application performance and keep you up all night troubleshooting, then gives you specific recommendations to fix or improve your code.”
With CodeGuru, code problems such as resource leaks, possible competitive race conditions, and wasted CPU cycles can be detected and corrected. And with low on-demand pricing, any software review and program you run is cheap enough to use. CodeGuru is supporting Java software now, adding more languages in the near future. It also helps you detect problems more quickly and sooner, so you can provide your clients and consumers with better software.
With face recognition software taking over the world, every business wants to have a feature in their application that can detect and infer useful information from a picture or video to complement their product and services. Using proven, highly scalable, deep learning technologies that require no machine learning expertise to use, Amazon Rekognition makes it easy to add image and video analysis to your application. You can identify objects, people, text, scenes, and activities in images and videos as well as detect any offensive content. It also offers highly accurate facial recognition and facial search capabilities that you can use to identify, evaluate and compare faces for a wide range of cases of user authentication, counting of individuals, and public safety.