Under The AI Umbrella: Machine Learning, Natural Language And Computer Vision — Key To Enhancing Chatbot Capabilities

Anshuman Singh, head of digital for Mindtree in Europe helps Information Age explore the importance of AI and natural language in developing chatbots. But, be careful to not forget the human element

Chatbots are pervading people’s lives — both at home and in the office — without many having noticed. The technology is speaking to you on the phone and emailing you back in an increasingly human-like manner.

Under the umbrella of AI; integrating machine learning, natural language* and computer vision into chatbot tech is the main reason for this — making the machine more personable, malleable and responsive to the emotion-based and changeable consumer and employee. READ MORE ON: INFORMATION AGE

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